Ever tried renting a Bird scooter only to discover it won’t start, charge, or connect to your app? You’re not alone. Countless Bird users face these frustrating issues and wonder how to resolve them. Thankfully, there’s a simple solution: reset your Bird scooter.
Resetting your Bird scooter swiftly addresses any problems and even enhances its performance and battery life. In this guide, we’ll outline three effortless steps to reset your Bird scooter using the reset button, power button, or the app. Additionally, we’ll provide answers to frequently asked questions about Bird scooters and offer tips on using them safely and efficiently.
Table of Contents
How Do You Reset A Bird Scooter?
Soft reset: Power off the scooter by pressing and holding the power button for 5 seconds. After a 10-second pause, power on the scooter by pressing and holding the power button for 5 seconds.
Factory reset: Power off the scooter by pressing and holding the power button for 5 seconds. While the scooter is powered off, maintain a strong grip on both the power button and the brake button. Continue holding both buttons until a solid red light emerges. Release both buttons to start a decisive reset of the scooter back to its factory settings.
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What is a Bird Scooter and How Does it Work?
Bird is this cool company that lets you rent electric scooters all over the place. You just gotta use their app and boom! You can find, unlock, and pay for a scooter that’s nearby. Hop on, cruise to wherever you wanna go, and stick it in a special spot when you’re done. Oh, and the app also tells you how much juice the battery has left, how fast you’re going, and how far you’ve traveled.
These Bird scooters have rechargeable batteries that give you around 15 miles per charge. They can hit speeds up to 15 mph and come with rad safety stuff like brakes, lights, and even a bell. Riding them is a blast, but remember, they need some TLC now and then. Gotta take care of them and ride responsibly, my friend.
Why Do You Need to Reset a Bird Scooter?
Sometimes, you may face problems with your Bird scooter that hinder your riding experience. For instance, the scooter may fail to turn on, charge adequately, sync with your app, or respond to your commands. These issues can arise from various factors, like low battery, software glitches, network errors, or physical damage.
Resetting your Bird scooter can aid in resolving these matters and restoring normal function. Resetting involves restarting the system and eliminating any errors or faults that may have occurred. It can also facilitate software and firmware updates, optimizing scooter performance and battery life.
How to Reset a Bird Scooter in 3 Easy Steps
There are three methods to reset a Bird scooter: utilizing the reset button, utilizing the power button, or utilizing the app. Here’s how to perform each one:
Step 1: Use the Reset Button
The reset button is located bottom of the scooter’s deck, near the rear wheel. It is a compact opening that can be pressed using a pin or a paper clip. To reset your scooter using the reset button, follow these instructions:
- Make sure your scooter is turned off and parked on a flat surface.
- Locate the reset button at the bottom of the deck.
- Insert a pin or a paper clip into the hole and press it for about 10 seconds.
- Release the button and wait for a few seconds.
- Turn on your scooter and check if it works normally.
Step 2: Use the Power Button
The power button is placed on the right side of the handlebar, near the throttle. It is a round button that you can press to turn on or off your scooter. To restart your scooter using the power button, follow these steps:
- Make sure your scooter is turned off and parked on a flat surface.
- Locate the power button on the right side of the handlebar.
- Press and hold the power button for about 10 seconds.
- Release the button and wait for a few seconds.
- Turn on your scooter and check if it works normally.
Step 3: Use the App
The app is the easiest way to reset your Bird scooter. You can use it to access various settings and features of your scooter, such as locking, unlocking, ending your ride, reporting an issue, or contacting customer support. To reset your scooter using the app, follow these steps:
- Make sure your smartphone is connected to the internet and has enough battery.
- Open the Bird app and log in with your account.
- Tap on the menu icon on the top left corner of the screen.
- Tap on “Help” and then “Report an Issue”.
- Select the issue that you are experiencing with your scooter.
- Follow the instructions on the screen to reset your scooter.
- If none of the options work, tap on “Contact Support” and chat with a customer service representative.
Conclusion
Bird scooters are a convenient and enjoyable mode of transportation within urban areas. Nonetheless, they may also encounter certain problems that could impact your ride. If any issues arise with your Bird scooter, you can attempt a reset by utilizing the reset button, power button, or the mobile app. Resetting can effectively resolve errors or faults and enhance the scooter’s overall performance and battery life.
We trust that this article has provided you with valuable insights on resetting a Bird scooter in just three simple steps. For further inquiries or feedback, please don’t hesitate to leave a comment below or reach out to us via our website. Enjoy your rides!
The data source for all images and details: YouTube & YouTube
FAQ section
How do I fix a Bird scooter that won’t start?
Make sure the scooter is charged.
Check the app to make sure you are connected to the scooter.
Force quit the app and reopen it.
Toggle airplane mode on and then off.
Keep your Wi-Fi toggled OFF while unlocking your Bird.
If the scooter still won’t start, contact Bird customer support.
How do I troubleshoot a Bird scooter?
Check the battery level.
Make sure the scooter is turned on.
Check the app to make sure you are connected to the scooter.
Force quit the app and reopen it.
Toggle airplane mode on and then off.
Keep your Wi-Fi toggled OFF while unlocking your Bird.
If the scooter still is not working properly, contact Bird customer support.
How do I pair my Bird scooter with the app?
Open the Bird app.
Tap “My Bird” on the home screen.
Hold your phone close to the handlebars of the scooter.
Select “Wake”.
The scooter will now be paired with the app.
How do I change the settings on my Bird scooter?
Open the Bird app.
Tap “My Bird” on the home screen.
Tap the gear icon in the top right corner.
You can now change the settings for your scooter, such as the speed limit, the headlight brightness, and the sound.
How do I report a Bird scooter that is not working properly?
Open the Bird app.
Tap the “Report” button in the bottom right corner.
Select the scooter that is not working properly.
Select the reason for the report.
The bird will investigate the report and take appropriate action.
How do I contact Bird customer support?
Go to the Bird website.
Click on the “Contact Us” link.
Fill out the contact form.
The bird will respond to your request as soon as possible.
How do I ride a Bird scooter safely?
Wear a helmet and protective gear.
Follow the traffic laws and regulations of your city.
Ride in bike lanes or on the right side of the road.
Avoid riding on sidewalks, pedestrian areas, or private property.
Be aware of your surroundings and watch out for cars, pedestrians, and other obstacles.
Use the brakes, lights, and bell to control your speed and signal your intentions.
Don’t ride under the influence of alcohol or drugs.
Don’t ride with more than one person on the scooter.
Don’t use your phone or headphones while riding.
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